TechTalking
talking about what happens when businesses use technology to talk (and listen) to customers…

Posts Tagged ‘service and support

Where you at!? Location-based social networking, Part I

March 8, 2010

One of the newer social networking concepts to hit the proverbial street are “location-based” tools. These have been slower to gain acceptance by the online community, but that hasn’t stopped a slew of location networking applications from hoping into the App store. There’s much to be said about what these tools are and why you […]

A Little Blog Advice

March 1, 2010

Need some helpĀ convincingĀ that boss of yours that blogs are a necessary part of business life? Want a little help developing your blog’s “business” voice? Check out this article from Mashable.com: HOW TO: Create a Successful Company Blog.

#greatBizConnections: a Twitter tale

February 4, 2010

I believe I was just saying that personal stories make for great blog content, so I’m happy to contribute one of my own. For all those who doubt the power of Twitter, please read on… Thanks to my job and general geeky habits, I have frequent need for a screen capture program. Last year I […]

Hop aboard the Cluetrain

January 20, 2010

Once upon a time a couple of guys had the idea that traditional businesses, corporations as they generally exist today, should stop and reconsider how they do business. The changes they suggested extended throughout the company: from the corporate culture to the way the company interacted with its customers. No part of daily operations was […]